With the customer at the center of our business activities, we have pioneered the transition of the traditional ‘transaction-based’ model to a ‘relationship-based model’ in the Indian paper industry. This relationship is built by constantly leveraging our physical proximity to the markets, further enhanced by intelligent systems offering a strong emotional proximity to our customers even at a micro-level.
Our distribution network and understanding of local requirements is unmatched in the Indian paper industry. Over the decades, BILT has transitioned from the ‘metro’ concept to cross country distribution. While our five manufacturing facilities for paper and pulp are strategically spread across the country, we have assiduously brought our products within physical proximity of the customers. Our network of 126 dealers – the largest within the industry in India – is present across the principal consuming centers of the country and is the key fulcrum to this proximity.
Strategically implemented Enterprise Resource Planning (ERP) System, real-time logistics and Just-in-Time (JIT) inventory solutions enable highly effective and efficient distribution of localized BILT products across urban, semi-urban and rural consumption centers nation-wide. A direct marketing initiative by the company to establish a two-way interaction with customers is another step forward in this direction.
Corporate Office (Gurgaon)
BILT has a network of over hundred distributors spread across more than 52 locations across the Indian subcontinent…
|BILT’s Distribution Network*|
* Single location may represent multiple distributors